Return Policy

Product Inquiries

If you are not satisfied with your order, please contact us.  Be aware that it is the nature of soft pastels to be dusty.  We make every effort to assure your pastels will arrive with a minimum of dust transfer in the packaging materials, but it cannot be guaranteed that all pastels will arrive dust free.

Returns and Refunds

Due to the nature of our product, we are unable to accept returns.  Please inspect your order as soon as possible; if there are any problems with it we ask that you contact us immediately.  We will work to correct any problems with your order.  We may ask you to send a picture, so we can better understand the issue.

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